Contact Us
Usap tayo.
More than just “selling” insurance, Philam Life aims to enlighten more Filipinos on the value of planning ahead. Our ultimate goal is to help more Filipinos achieve their dreams with the help of the right advice and the right plan.
So ikaw, anong plano mo? Usap tayo. You may reach us through any of the following:
Customer Service Hotline
If you have any inquiry/ feedback about your policies, feel free to get in touch with us.
Customer Service Hotline: (02) 528-2000
This service is available Mondays thru Fridays,
from 7:30 AM to 5:00 PM, and Saturdays,
from 8:00 AM to 12:00 NN.
Email: philamlife@aia.com
Postal Address:
1440, Philam Life Building
United Nations Avenue, Ermita, Manila
Philippines, 1770
Mobile or SMS:
Get quick access to your policy/ies from your mobile phone.
- To inquire about your Policy Status,
text STATUS {your 10-digit policy number}
Example: STATUS 1234567890 - To inquire about your Medical Claim,
text MEDICALCLAIM {your 10-digit policy number}
Example: MEDICALCLAIM 1234567890 - For comments and suggestions,
text COMMENT First Name/Last Name/Your Message
Example: COMMENT Juan/Dela Cruz/What’s the nearest branch office in Tarlac? - To inquire about our latest Promos and Campaigns,
text PHILAM - For a list of other keywords, text HELP
Send to 0918-944-LIFE (5433) for Smart and Talk n’ Text subscribers and 0917-521-LIFE (5433) for Globe subscribers.
Philam Life Main Offices
You may drop by any of our main offices or branches nationwide.
Main Office
1440, Philam Life Bldg., UN Ave, Ermita, Manila
Philam Life Executive Office
Philam Life Gammon Center Building,
126 Leviste Street, Salcedo Village, Makati City
You may also pay us a visit at any of our branches nationwide.
Corporate Solutions
If you have inquiries about our Group Life, Credit Life and Group Personal Accident Products and Services, you may reach us through these.
Telephone No/s.: (02) 528-5406 to 528-5416
Fax No: (02) 528-2458
Mailing Address:
Corporate Solutions Office,
2nd Floor Philam Life Building,
U.N. Avenue, Ermita, Manila
Worksite Marketing (for Voluntary Employee Benefit Program)
If you have inquiries about our Voluntary Employee Benefits Program, you may reach us through these.
Telephone No/s.: (02) 526-9368
Email: worksite.philamlife@aia.com
Fax No: (02) 528-2493
Mailing Address:
Worksite Marketing Office,
6th Floor Philam Life Building,
U.N. Avenue, Ermita, Manila
Career Recruitment Center
If you are interested in any of our job listings, you may send your resumé to these email addresses.
For Corporate Vacancies: philam.jobs@aia.com
For Agency Vacancies: philamlife.careers@aia.com
Or, you may also send us your application via our JobStreet Career Site. Just click here.
Contact a Philam Life Financial Planner
Contact us at (02) 528-2000 or
email us at philamlife@aia.com.
Read Philam Life's "Buti na lang" Testimonials
No stars. No celebrities or media personalities. Just ordinary people with extraordinary stories.