Contact Philam Life

Usap tayo.


More than just “selling” insurance, Philam Life aims to enlighten more Filipinos on the value of planning ahead. Our ultimate goal is to help more Filipinos achieve their dreams with the help of the right advice and the right plan.

So ikaw, anong plano mo? Usap tayo. You may reach us through any of the following:

Customer Service Hotline

If you have any inquiry/ feedback about your policies, feel free to get in touch with us.

Customer Service Hotline: (02) 528-2000

Toll-Free Number: 1-800-10-528-2000

Provincial clients may access our Customer Hotline without worrying about long distance charges. To ensure fast customer service, please have your policy number on hand.

Our Customer Service Hotline and Toll-Free Number are available nationwide through PLDT lines.

Our Customer Service Hotline and Toll-Free Number are available Mondays thru Fridays,
from 7:30 AM to 5:00 PM,
and Saturdays, from 8:00 AM to 12:00 NN.

Email: philamlife@aia.com

Website Inquiry and Feedback Form: Click here.

Mobile or SMS:
Get quick access to your policy/ies from your mobile phone.
  • To inquire about your Policy Status,
    text STATUS {your 10-digit policy number}
    Example: STATUS 1234567890
  • To inquire about your Medical Claim,
    text MEDICALCLAIM {your 10-digit policy number}
    Example: MEDICALCLAIM 1234567890
  • For comments and suggestions,
    text COMMENT First Name/Last Name/Your Message
    Example: COMMENT Juan/Dela Cruz/What’s the nearest branch office in Tarlac?
  • For a list of other keywords, text HELP


Send to 0908-816-2397 for Smart and Talk n’ Text subscribers and 0917-521-5433 or 0917-848-5244 for Globe subscribers.

 


Philam Life Corporate Head Office

Visit us in our new corporate head office. 

Corporate Head Office
15/F-18/F Philam Life Head Office, Net Lima Building
5th Avenue cor 26th Street, Bonifacio Global City (BGC), Taguig City 1634

Trunkline No.: (02) 521-6300


You may also pay us a visit at any of our branches nationwide.


Corporate Solutions

If you have inquiries about our Group Life, Credit Life and Group Personal Accident Products and Services, you may reach us through these.

Telephone No/s.: (02) 528-5406 to 528-5416
Fax No: (02) 528-2458

Mailing Address
:
Corporate Solutions Office,
18/F Philam Life Head Office, Net Lima Building
5th Avenue cor 26th Street, Bonifacio Global City (BGC), Taguig City 1634


Worksite Marketing (for Voluntary Employee Benefits Program)

If you have inquiries about our Voluntary Employee Benefits Program, you may reach us through these.

Telephone No/s.: (02) 526-9368
Emailworksite.philamlife@aia.com
Fax No: (02) 528-2493

Mailing Address
:
Worksite Marketing Office,
18/F Philam Life Head Office, Net Lima Building
5th Avenue cor 26th Street, Bonifacio Global City (BGC), Taguig City 1634


Career Recruitment Center

If you are interested to apply for any of our positions, you may send your résumé to philamlife.careers@aia.com.

 







Contact a Philam Life Financial Advisor

Contact us at (02) 528-2000 or
email us at philamlife@aia.com.